Delivery and Returns
Delivery – All of our sculptures are handmade and we keep a small stock of most pieces. Delivery times are between 5 to 10 days, the larger sculptures such as the Deer and Sheep are made to order and have longer delivery times. Delivery times for each piece can be found under the delivery tab on the individual page for each sculpture listed in the Sculpture Gallery
Most of our sculptures are delivered to you via a courier service. Larger items such as the large Sheep and the larger Deer are too large for normal courier’s. These are packed on a pallet and sent via road freight, but where possible we do try to deliver the larger pieces by hand and are more than happy to help with installation.
If you need your sculpture sooner please contact us and we will do our best to get it to you for the required date.
The delivery cost for most items to mainland UK is £4.50 per order. For the Highlands and Islands please contact us.
Europe / Worldwide Delivery – We have delivered sculptures all over the world through reliable distribution companies and we cover part of the delivery costs. If you would like a sculpture sent outside of the UK it is best to contact us via email firstname.lastname@example.org or using the contact us page on our website.
Returns – We like to think that all our clients will be delighted with their sculpture. Please send us an email if you are not completely satisfied with your sculpture.
If you would like to return your sculpture, please return it to us within 14 days of receipt for a refund. When we receive the sculpture, we will refund the value, but not the cost of the return postage.
Please ensure you pack the sculpture safely and do contact us if you need any help or advice in returning your sculpture.